Privacy Policy

SomoTracker (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our web application and related services (the “Services”).

By using SomoTracker, you agree to the practices described in this Privacy Policy.

1. Information We Collect

a. Account Information

• Name, email address, and authentication details when you create or access an account.

b. Academic & Student Data

• Student names, identifiers, grades, exam results, goals, and progress metrics uploaded by you or your institution.
• Analytics and reports generated within SomoTracker.

c. Usage Data

• Log files, device information, browser type, IP address, and activity within the platform.

d. Integrations

• If you connect third-party services (e.g., Google Sheets), we may access data from those services with your consent.

2. How We Use Information

• Provide, operate, and improve SomoTracker’s features and analytics.
• Support collaboration between educators and students.
• Generate performance insights and early warning alerts.
• Ensure security, prevent misuse, and comply with legal obligations.
• Communicate important updates, such as service changes or new features.

3. How We Share Information

We do not sell or rent your personal data. We may share information only in the following cases:

• With your consent: When you explicitly authorize integrations or data sharing.
• With service providers: Trusted vendors who help us operate (e.g., hosting, cloud storage, analytics) under confidentiality agreements.
• For legal reasons: If required by law, regulation, or valid legal process.

4. Data Security

We implement appropriate administrative, technical, and physical safeguards to protect your information. However, no system is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

• We retain academic and personal data only as long as necessary to provide the Services or comply with legal requirements.
• Users and institutions may request deletion of data at any time by contacting us.

6. Your Rights

Depending on your location, you may have the right to:

• Access a copy of your data.
• Request corrections to inaccurate information.
• Request deletion of your data.
• Restrict or object to certain processing.
• Export your data in a portable format.

To exercise these rights, contact us at somotracker@gmail.com.

7. Children’s Privacy

Our Services are intended for educational institutions and authorized users. We do not knowingly collect personal data directly from children under 13 (or the age of consent in your jurisdiction) without appropriate institutional or parental consent.

8. International Data Transfers

If you use SomoTracker from outside Kenya, your information may be transferred to and processed in countries where we operate or host our services.

9. Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you via email or through the platform. Continued use of the Services means you accept the updated policy.